Last Updated: October 14, 2025
At Fawn Dusk, we strive to deliver your favorite fragrances safely and quickly. This Shipping Policy explains how we handle order processing, shipping methods, delivery times, and related information.
1. Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- During peak seasons or promotional periods, processing may take 2–3 business days.
- You will receive an email confirmation with your order details once your order is successfully placed.
2. Shipping Methods & Delivery Times
We offer multiple shipping options to suit your needs:
- Standard Shipping: 3–7 business days, depending on your location.
Delivery times are estimated and may vary due to unforeseen circumstances beyond our control.
3. Shipping Charges
- Shipping costs are calculated based on the delivery address, order size, and chosen shipping method.
- Free standard shipping may be available for orders above a certain amount (as specified on our website).
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can use this number to track your order through our courier partner’s website.
5. Shipping Restrictions
- Currently, we ship to countries where our fragrances are legally allowed.
- Certain products may be restricted in some regions due to customs or regulations.
- We cannot be held responsible for delays caused by customs clearance or postal services.
6. Address Accuracy
- Please ensure your shipping address is accurate and complete.
- Fawn Dusk is not responsible for packages lost or delayed due to incorrect or incomplete addresses.
7. Lost or Damaged Shipments
- If your order is lost in transit or arrives damaged, please contact us at customercare@fawndusk.com within 7 days of delivery.
- We will work with our courier partners to resolve the issue and, if necessary, send a replacement.
8. Contact Us
If you have any questions about shipping, delivery, or tracking, reach out to us:
Email: customercare@fawndusk.com